Our Company is part of the Hatton Designs of London group which includes International Precision Casting Supplies Ltd and International Precision Casting Supplies Inc. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
IPCS collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
How do we collect your data?
You directly provide IPCS with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
IPCS may also receive your data indirectly from the following sources:
- Social media – Facebook – Instagram – LinkedIn
How will we use your data?
IPCS collects your data so that we can:
- Process your order and manage your account.
- Email you with special offers on other products and services we think you might like.
- Email you with customer satisfaction surveys.
If you agree, IPCS will share your data with our partner companies so that they may offer you their products and services.
We do not share your personal details with our supply chain unless with your specific permission.
When IPCS processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
IPCS securely stores your data at our offices on secured servers.
IPCS will keep your Personal details for five years. Once this time period has expired, we will delete your data by removing it from the company servers.
Marketing
HDL Group would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
- Precizioned
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop IPCS from contacting you for marketing purposes or giving your data to other members of the HDL Group.
If you no longer wish to be contacted for marketing purposes, please click here info@ipcs-uk.com
What are your data protection rights?
IPCS would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request IPCS for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that IPCS correct any information you believe is inaccurate. You also have the right to request IPCS to complete the information you believe is incomplete.
The right to erasure – You have the right to request that IPCS erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that IPCS restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to IPCS’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that IPCS transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: mhattersley@ipcs-uk.com
Call us at: 0207 831 3111
Or write to us: IPCS Woodland Place, Hurricane way, Wickford, Essex, SS11 8YB
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit www.allaboutcookies.org
How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the websites below tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
To disable cookies, please click on the Browser you are using below, to follow instructions as provided by the browser*:
Privacy policies of other websites
The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 16th July 2019
How to contact us
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: dataprotectionUK@ipcs-uk.com
Call us: 0207 831 3111
Or write to us at: IPCS, Woodland Place, Hurricane way, Wickford, Essex, SS11 8YB
How to contact the appropriate authority
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through dataprotectioneu@ipcs-uk.com
Should you wish to report a complaint or if you feel that IPCS has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Tell: 0303 123 1113